Privacy Policy

Who We Are

The Witchy Trinket Cauldron (“TWTC”, “we”, “our”, or “us”) is an online shop based in the UK.

Our website address is: https://thewitchytrinketcauldron.com.

If you have any questions about this policy, please email shell@thewitchytrinketcauldron.com.

Information We Collect

We collect information to process your orders, provide customer service, and improve our shop. This may include:

  • Name, billing/delivery address, email address, and phone number.
  • Payment information: Payments are processed securely by our payment service providers, including PayPal, Stripe, Klarna and Clearpay, depending on the payment method selected. We do not store your full payment card details on our website. We may receive payment status, transaction references and other information needed to manage orders, refunds and payment enquiries.
  • Order details and purchase history.
  • Email address if you sign up to our mailing list.
  • Technical information such as IP address, browser type, and cookies (see below).

How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate with you about your order.
  • Send marketing emails if you’ve opted in (you can unsubscribe anytime).
  • Improve our website and customer experience.
  • Comply with legal obligations (e.g. tax records).

Sharing Your Data

We only share data with trusted third parties necessary to run the shop:

  • Payment providers
    (PayPal, Stripe, Klarna and Clearpay): We share relevant customer and order information with our payment providers to process payments, prevent fraud, manage refunds and handle payment-related enquiries.

    If you choose Clearpay, information shared may include your name, billing and delivery addresses, email address, telephone number, IP address and order details. Clearpay processes this information in accordance with its Privacy Policy.

    You can also read the privacy policies for PayPal, Stripe and Klarna.

We never sell or rent your data.

Cookies

Our website uses cookies to make the site work and improve your experience.
Types of cookies we may use:

  • Essential cookies (cart, checkout, login).
  • Performance cookies (analytics).
  • Marketing cookies (Pinterest/TikTok tracking if enabled).

You can control cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you.
  • Request corrections or deletion.
  • Withdraw consent for marketing at any time.
  • Complain to the ICO (Information Commissioner’s Office) if you’re unhappy with how your data is handled.

How Long We Keep Data

  • Order records: kept for at least 6 years for tax/legal purposes.
  • Mailing list data: kept until you unsubscribe.
  • Other personal data: kept only as long as necessary for the purposes outlined above.

Contact Us

If you have questions about this Privacy Policy or your data, please email: shell@thewitchytrinketcauldron.com

✨ Last updated: October 2026 ✨

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Payments We Accept

Visa Mastercard PayPal
Apple Pay Google Pay
Klarna Clearpay

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© 2025-2026 The Witchy Trinket Cauldron | PO Box 6945, London W1A 6US, UK | (Letters only — please see our Refund & Returns Policy for parcel returns.)
⚠️ Disclaimer: All products from The Witchy Trinket Cauldron are intended for magical, spiritual, ritual and decorative use, unless otherwise stated. Crystals, herbs and tools are offered with traditional and folkloric associations for educational and entertainment purposes only. Crystals, herbs and other products are not intended for consumption unless specifically sold and labelled as food-grade (e.g. teas). Oils and similar items are not intended for use on skin unless clearly sold and labelled as skin-safe. Candles, incense and any items involving heat or flame must always be used responsibly. Never leave burning items unattended, keep them away from flammable materials, children and pets, and ensure they are placed on a stable, heatproof surface. Many of our products contain small parts and are not suitable for young children or babies. Please keep all items, especially crystals, charms and beads, away from small children and pets, as they may pose a choking hazard. Our products are not substitutes for medical treatment, professional advice or guaranteed results. Magic is not a guarantee or quick fix but is rooted in personal intention and action. Our products are tools to support your practice, not promises. Always consult a qualified professional for health, financial, legal or life decisions. By purchasing from The Witchy Trinket Cauldron, you acknowledge that spiritual and metaphysical results are not guaranteed. Please follow all product safety instructions and warnings. Nothing in this disclaimer affects your statutory consumer rights. For further information, please read our Full Disclaimer.

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